Solve problems with remote expert inspections

But what happens when you have a production problem or need a lubricant analysis that cannot wait for a service expert to be onsite? 

With the remote visual inspection technology available today, there’s no reason you cannot have answers faster than ever before.

• Who: Our Remote Experts are application engineers who can talk directly to a customer – or to onsite Klüber Lubrication colleagues and channel partners – whose manufacturing plant is using Klüber Lubrication oil and grease.
• What: We use remote inspection technologies like smart phones, smart glasses, and tablets paired with audio and video chat software. Additional visual inspection tools like digital cameras, thermal imaging, strobe lights, and infrared monitors can be supplied to the customer or inspector when necessary. We are also able to adapt to other technologies already used by customers
• When: Remote inspections are not substitutes for regular in-person visits. But this added benefit removes the boundaries of time and travel – and other restrictions like areas restricted to outside visitors – so that customers can have faster responses, faster analysis, and faster solutions.