Corporate Mission and Guiding Principles

You will find the Guiding Principles and our Code of Conduct under http://www.fcs-muenchen.com/company/responsibilities. In addition, we have developed guidelines for the specific requirements of our business model, the markets we serve and our customers. They govern our business practices.

Identifying, understanding and satisfying our customers' needs and expectations with a view to future trends is characteristic of our cooperation as partners. With conscientiousness and a pronounced love of detail we make indispensable contributions to our customers' success. We offer them maximum benefits through our worldwide presence, product co-developments and a commitment to service and reliability.

The Guidelines for Leadership and Teamwork are the basis upon which we are going to act, wish to be treated and agree to be judged. We endeavour to continuously improve our "Competent Leadership", "Entrepreneurial Thinking and Acting", "Team Orientation", "Social Skills" as well as our "Communication and Information". Highly motivated employees working in an optimised environment are a vital prerequisite of the quality of our products and services.

The management of our company is fully aware of its social responsibilities. We endeavour to provide our employees with secure jobs and preserve an ecologically sound environment for future generations. Therefore, we not only comply with existing legal requirements but go beyond them in our efforts wherever this is technically and economically feasible. We aim at living up to our social responsibilities in all countries, regions and communities where we conduct business and attach great importance to good neighbourly relations.

Constant innovation in all areas is decisive for our long-term financial success. We therefore continuously improve our products, processes, systems, and ourselves. Our corporate structure encourages the creativity and initiative of individuals and teams.

Openness and cooperation characterise our relations with business partners. We appreciate long-term personal contacts and give preference to partners with a lasting presence in the market and activities worldwide. We expect our business partners to comply with our standards regarding quality assurance, environmental protection and workplace safety and keep record of their progress in this respect.

Through a sound and economical organisation of our working processes we aim at attaining a high quality of products and services at a low economic, ecological and social cost. We use our integrated management system to continuously measure, evaluate, control and improve our work. It is our intention to achieve in the sectors

• Quality: zero defects
• Environment: zero waste and zero incidents
• Workplace Safety: zero accidents

This is to ensure the sustainable profitability of our company.

Our products are developed taking into account their whole life cycle – from the supplier to the customer, from the raw material to disposal. A defined list of stringent criteria is applied to the selection of our raw materials. We offer our customers comprehensive and fair consulting.

Our provisions made for the assurance of quality, environmental protection and health and safety are the basis of a trusting long-term cooperation with customers, employees, suppliers, Freudenberg, neighbours, authorities and the public.