It is our supreme objective to supply our customers with the products matching their needs reliably and as agreed. This means: having the right goods showing the agreed and globally consistent quality available at the right place at the set time. With a view to this objective, we are doing our utmost to improve our efficiency, are employing restrictive cross-departmental risk management and optimising our supply chain consistently.
We also extend obligations to our suppliers. They have to comply with the quality and sustainability standards specified by us in their own companies as well as at their pre-suppliers. For us, it goes without saying that ethical principles must be observed throughout the chain of trade (referred to as “ethical trade”). In globalised markets, however, this requires increasingly higher watchfulness. Our commitment to the internationally recognised “Global Compact” as well as to systems certified accordingly is an important element in this context.