Data privacy

The following legal notices govern access to and use of our website. For the purposes of these Legal Notices, the website also includes the pages of our subsidiaries. Please read carefully the terms and conditions set out below as use of this site constitutes acceptance of these terms and conditions in their valid form.

DATA PROTECTION STATEMENT
1. Controller

Controller within the meaning of data protection law is:

KLÜBER LUBRICATION INDIA Pvt. Ltd. (Bangalore)
Silver Jubilee Block III Floor,
Mission Road III Cross
Bangalore 560 027
India
Email: customerservice@in.klueber.com
Tel: +91-80-6690 1200
Fax: +91-80-6690 1201

-     Hereinafter also referred to as “Klüber” 

2. What processing activities are carried out on the website?

Basic information on recipients of data in the group:
Klüber is a globally operating company, incorporated in the Freudenberg group. Personal data is processed by Klüber employees, national sales companies and affiliated companies.

For data processed in countries outside the EU, Klüber uses EU standard agreements, including suitable technical and organisational measures, to ensure that your personal data is processed in accordance with the European level of data privacy.

An overview of subsidiaries within the corporate group is available here:

Other special recipients are specified during the respective processing activities.

a. Newsletter and sending information by e-mail

Purpose and legal basis
Your data is used for the purpose of sending you the subscribed newsletter by e-mail, analysing your interaction and assigning your actions to your user profile. Your name is specified in order to address you personally in the newsletter and potentially identify you if you want to make use of your rights as a data subject.

You just need to specify your e-mail address in order to receive the newsletter. When you subscribe to our newsletter, the data you provide for this purpose will be used entirely for the purpose of your subscription. Subscribers may also be sent information by e-mail where this is relevant to the provision of our service or registration (for example, changes to the newsletter subscription or technical matters).

To ensure effective registration, we require a valid e-mail address. In order to verify that it was really the owner of an e-mail address who subscribed to our newsletter, we use a “double opt-in” procedure. This involves logging the subscription of the newsletter. The data is not passed on to third parties.

Based on your express consent (Art. 6 (1) (a) GDPR), we will send you our newsletter or similar information by e-mail to your specified e-mail address on a regular basis.

Recipients:
Recipients of the data are restricted to the controller and the processor Marketo, Inc., through which we send the newsletter.

Storage period:
The data will only be processed in this context for as long as the corresponding consent applies. It will be deleted following this.

Prescribed or required provision
You provide your personal data on a voluntary basis, based solely on your consent. Unfortunately, we cannot send you our newsletter without your consent.

Withdrawal of consent
You may withdraw your consent to the storage of your personal data and to its use by Klüber for the newsletter subscription at any time. Each newsletter contains a link for this purpose. You can also withdraw your consent using the other contact options available on the website.

Profiling
Once you have given us your consent, we will evaluate your use of the sent newsletters and analyse any subsequent visits to Klüber's website in order to make continuous improvements to the newsletter and the web offering and to optimise both according to the actual interests of the visitors.

b. Contact form

Purpose, legal basis and legitimate interest
The data you enter is stored for the purpose of individual communication with you. We process the data entered in the contact form on the basis of a legitimate interest (Art. 6 (1) (f) GDPR). The purpose of the contact form is to provide you with a simple way to make contact. The information you provide is stored in order to respond to your enquiry and any follow-up questions.

If you get in touch with us in order to request a quotation, the data entered in the contact form will be processed in order to implement pre-contractual measures (Art. 6 (1) (b) GDPR).

Recipients:
Our website is maintained by a service provider who acts as our processor.

If you send us an enquiry for a quotation, processors appointed by us may receive data for this purpose, provided that these processors need the data to perform their respective service (e.g. IT services).

All service providers are contractually obligated to treat your data confidentially.

Storage period:
Data is deleted at the latest six months after processing the enquiry.

If a contractual relationship is concluded, we will be subject to the statutory retention periods and will delete your data after six or ten years.

Prescribed or required provision
You provide your personal data on a voluntary basis. However, we can only process your enquiry if you communicate your name, e-mail address and the reason for your enquiry.

Objection
Refer to the information below in relation to your right to object (Art. 21 GDPR).

c. Visiting our website

Purpose, legal basis and legitimate interest
If you access our website – that is, if you do not register or otherwise provide us with information – information of a general nature will be collected automatically. This information (server log files) includes e.g. your web browser and operating system used, the domain name of your Internet service provider, your IP address etc.

It is processed for the following purposes in particular:

  • to ensure a smooth connection to the website,
  • to ensure comfortable use of our website,
  • to evaluate system security and stability as well as
  • for other administrative purposes.

Furthermore, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

We do not use your data to draw conclusions about you. Details of this kind may be statistically evaluated by us with a view to optimising our website and the underlying technology.

Data is processed in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website.

Recipients:
We use technical service providers to operate and maintain our website who act as our processors.

Storage period:
The data will be deleted as soon as it is no longer required for the purpose of its collection. For data used for the provision of the website, this is generally the case when the respective session has ended.

Prescribed or required provision
The provision of the above-mentioned data is not prescribed by law or under contract. However, we cannot guarantee the service and functionality of our website without an IP address and cookie identification. In addition, individual functions and services may be restricted or unavailable.

Objection
Refer to the information below in relation to your right to object (Art. 21 GDPR).

d. Registration on our website

Purpose, legal basis and legitimate interest
When you register for the use of our personalised services, we collect a number of personal data, such as your name, address and contact details (e.g. phone number and e-mail address). Once you are registered with us, you can access our content and services which are only available to registered users. If needed, registered users may also at any time change or erase any of the data they specified when registering. Over and above this, you are welcome to request from us information on any of your personal data stored by us, and you may do so at any time.

Data entered during registration is processed on the basis of the user’s consent (Art. 6 (1) (a) GDPR).

Recipients:
We use technical service providers to operate and maintain our website who act as our processors.

Storage period:
Data will only be processed in this context for as long as the corresponding consent applies. It will then be deleted unless statutory retention obligations apply. To contact us on this issue, please use the contact details provided at the start of this data protection statement.

Prescribed or required provision
You provide your personal data on a voluntary basis, based solely on your consent. We will not be able to provide you with access to the contents and services offered without the provision of your personal data.

Withdrawal of consent
You may withdraw your consent to the storage of your personal data and to its use by Klüber without any form requirement and at any time. To this end, simply use the contact details specified on the website or in this data protection statement.

e. Technically necessary cookies

Purpose, legal basis and legitimate interest
We use cookies to make our website more user-friendly. Some of our website’s elements require the browser to also be identifiable after a page change.

Here, the following data in particular is saved and transmitted in the cookies:

  • Language settings

Technically necessary cookies are used to make use of the website easier for visitors. Some of our website functions cannot be provided without the use of cookies. To this end, the browser needs to be recognised even after you move to a new page.

We require cookies for the following applications:

  • Adoption of language settings
  • Remembering search terms

Data is processed in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in providing a user-friendly website.

Data recipients
Data recipients may include technical service providers who are responsible for the operation and maintenance of our website as processors. We have concluded the relevant order processing contracts with the providers in this regard.

Storage period and details on the cookies
Details on the storage period of cookies and functional scope can be found in the information presented when you first access our website via the “Cookiebot” tool under the category “Expiry” or “Purpose”.

Prescribed or required provision
The provision of the above-mentioned personal data is not prescribed by law or under contract. However, we cannot guarantee the service and functionality of our website without this data. In addition, individual functions and services may be restricted or unavailable.

Objection
Refer to the information below in relation to your right to object (Art. 21 GDPR).

Information on cookies
However, you can always view our website without cookies. Internet browsers are regularly set up in such a way that they accept cookies. Generally speaking, you can disable the use of cookies at any time by making settings in your browser. To find out how to change such settings, please refer to the help function of your internet browser. See the list below for standard browsers. Please remember, however, that some functions on our website may not work if you disable the use of cookies.

To the extent that these cookies may (also) concern personal data, we will inform you of this in the following sections.

You can delete individual cookies or all cookies via your browser settings. Furthermore, you will be informed of and instructed on how you can delete these cookies or block their storage in advance. Depending on the provider of your browser, you can find the required information at the following links:

Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome: https://support.google.com/accounts/answer/61416?hl=en

Opera: https://www.opera.com/help

Safari: https://support.apple.com/kb/PH17191?locale=en_GB&viewlocale=en_GB

f. Cookies not technically necessary

Purpose and legal basis
“Cookies” are used on our web pages in part. Hidden beneath this standard technology are small text files that are stored on the device you are using and enable, among other things, a more comfortable and secure visit to a website. Cookies can also be used to better tailor the offering of a website to the interests of the visitor or to make general improvements based on statistical evaluations.

Refer to our “Cookiebot” tool, which you see when you first access our website, for more details on the cookies we use.

The legal basis for this processing of data is your consent, Art. 6 (1) (a) GDPR.

Data recipients
Data recipients may include technical service providers who are responsible for the operation and maintenance of our website as processors. We have concluded the relevant order processing contracts with the providers in this regard.

Our “Cookiebot” tool contains further recipients and details on the technical functionality of the tools used.

Storage period and details on the cookies
Details on the storage period of cookies and functional scope can be found in the information presented when you first access our website via the “Cookiebot” tool under the category “Expiry” or “Purpose”.

Withdrawal of consent
You may withdraw your consent to the storage of your personal data and to its use by Klüber without any form requirement and at any time. To this end, simply use the contact details specified on the website or in this data protection statement.

Profiling
The tracking tools can be used to evaluate the behaviour of website visitors and analyse their interests. This involves creating a pseudonymous user profile.

g. Use of Google Analytics

Purpose and legal basis
We use Google Analytics on our website as a tracking or web analysis tool. Web analysis helps us collect information about the behaviour of visitors on our website, e.g. details on their origin and time spent on the site. This information allows us to find the website’s weaknesses and improve its efficiency.

Google Analytics is an analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: “Google”). Google Analytics uses so-called cookies, i.e. text files that are stored on your computer and facilitate an analysis of your use of the website. The information that is generated by the cookie about your use of this website is usually transmitted to a Google server in the USA where it is saved. However, if you have activated IP anonymisation for this website, your IP address will not be sent without first being truncated by Google within the member states of the European Union or other parties to the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and truncated there in exceptional cases. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports about website activities and to provide further services associated with website use and Internet use for the website operator. The IP address transferred from your browser within the framework of Google Analytics will not be kept together with other data of Google.

The legal basis for this processing of data is your consent, Art. 6 (1) (a) GDPR.

Withdrawal of consent
You can prevent the storage of cookies by making the relevant setting in your browser software; however, we draw your attention to the fact that in this case you may not be able to make full use of all the functions of the website. You can also prevent the collection of the data relating to your use of the website (including your IP address) created by the Google cookie and the processing of such data by Google by downloading and installing the browser plug-in available at the following link: Browser add-on for deactivating Google Analytics [LINK: https://tools.google.com/dlpage/gaoptout?hl=en].

As an alternative to the browser add-on described above or within browsers on mobile devices, you can prevent tracking by Google Analytics on our web pages by clicking this link [ https://support.google.com/analytics/answer/181881?hl=en ]. This has the effect of installing an opt-out cookie on your device. It prevents Google Analytics from any future collection of your data in relation to this website and this browser for as long as the cookie remains installed in your browser.

Recipients:
Data recipients are the controller and Google as the processor. We have concluded the relevant order processing contracts with Google in this regard.

Storage period:
Data transmitted by us to Google is deleted after 14 months. Data whose retention period expires after 14 months is deleted on a monthly basis.

Third-country transfer:
Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework. We have also concluded standard data protection clauses with Google for the use of Google Analytics.

Profiling:
The tracking tool Google Analytics can be used to evaluate the behaviour of website visitors and analyse their interests. This involves creating a pseudonymous user profile.

Prescribed or required provision:
The provision of your personal data is not prescribed by law or under contract. You may not be able to use all of the function of the website if you prevent access.

h. Use of script libraries (Google Fonts)

Purpose and legal basis
To display our content correctly and in a graphically appealing way across all browsers, we use “Google Fonts” provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) on our website to display fonts.

The privacy policy of the library operator Google is available here: https://www.google.com/policies/privacy/

The legal basis for this processing of data is your consent, Art. 6 (1) (a) GDPR.

Recipients:
Running script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible for operators, in this case Google, to collect data, but it is currently unclear whether and, where applicable, for what purposes they might do so.

Storage period:
We do not collect personal data through the use of Google Fonts.

More information on Google Fonts is available at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Third-country transfer:
Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Objection to processing:
The programming language JavaScript is often used to display contents. You can therefore prevent data processing by disabling JavaScript in your browser or installing a JavaScript blocker. Please note that you may not be able to use all of the function of the website as a result.

Prescribed or required provision:
The provision of personal data is not prescribed by law or under contract. However, we cannot guarantee that the website will be displayed correctly if Google Fonts is disabled.

Use of Google Maps

Purpose and legal basis
We use the Google Maps function on this website. Google Maps is operated by LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to show you interactive maps directly on the website and allows you to use the maps function with ease.

Refer to Google’s privacy policy for more information on data processing by Google. Here you can also change your personal data protection settings in Google’s privacy centre.

Detailed instructions on managing your own data when using Google products are available here.

The legal basis for this processing of data is your consent, Art. 6 (1) (a) GDPR.

Recipients:
By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account that you are logged in to or whether there is no user account. If you are logged in to Google, your data will be assigned directly to your account.

Objection to processing:
If you do not wish to be assigned to Google on your profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or tailor-made website design. Such an evaluation is carried out in particular (also for users not logged in) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise it.

Storage period:
We do not collect personal data through the use of Google Maps.

Third-country transfer:
Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Preventing processing:
You can deactivate JavaScript in your browser settings if you do not want Google to collect, process or use data about you on our website. In this case, however, you will not be able to use some or all of our website’s functions.

Prescribed or required provision:
The provision of your personal data is not prescribed by law or under contract. You may not be able to use all of the function of the website if you prevent access.

i. Embedded YouTube videos

Purpose and legal basis
We embed YouTube videos on some of our web pages. The operator of the relevant plug-in is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter “YouTube”). If you visit a page featuring the YouTube plug-in, a connection to the YouTube servers will be established. YouTube will be informed of which pages you visit. If you are logged in to your YouTube account, YouTube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account first.

When a YouTube video is started, the provider uses cookies that collect information on user behaviour.

More information on the purpose and scope of data collection and its processing by YouTube is available in the provider’s privacy policies; here you will also obtain further information on your rights in this regard and settings options to protect your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Legal basis:
Data is processed in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in showing video content on the YouTube platform without any detours to our website.

Recipients:
Calling up YouTube automatically triggers a connection to Google.

Storage period and objection to processing:
Anyone who has disabled the storage of cookies for the Google Ads program will not have to expect such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser.

More information on data protection at “YouTube” is available in the provider’s privacy policy at: https://policies.google.com/privacy?hl=en&gl=en.

Third-country transfer:
Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Prescribed or required provision:
The provision of your personal data is not prescribed by law or under contract. You may not be able to use all of the function of the website if you prevent access.

Objection
Refer to the information below in relation to your right to object (Art. 21 GDPR).

j. Social plug-ins

Type and purpose of processing:
Our website gives you the option to use so-called “social media buttons”. We use the “Shariff” solution to protect your data when integrating these buttons. These buttons are integrated as graphics on the website, containing a link to the corresponding website of the button provider. Clicking the graphic takes you to the services of the respective providers. Only then will your data be sent to the respective providers. No exchange will take place between you and the providers of the social media buttons if you do not click the graphic. Information on the collection and usage of your data in the social networks can be found in the respective terms of use of the corresponding providers. More information on the Shariff solution is available at: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have placed social media buttons from the following companies on our website:

Facebook Inc. (1601 S. California Ave – Palo Alto – CA 94304 – USA)
LinkedIn Corporation (2029 Stierlin Court – Mountain View – CA 94043 – USA)
Twitter Inc. (1355 Market Street, Suite 900 – San Francisco – CA 94103 – USA)
XING AG (Gänsemarkt 43 – 20354 Hamburg – Germany)
YouTube LLC (901 Cherry Ave. – San Bruno – CA 94066 – USA)

k. Google AdWords

Purpose and legal basis
Our website uses Google conversion tracking. The company operating the services of Google AdWords is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google AdWords puts a cookie on your computer. The cookie is used for the purpose of conversion tracking whenever a user clicks on an advertisement placed by Google.

If a user visits certain pages of our website and the cookie has not yet expired, we and Google know that the user has clicked on the advert and has been directed to this page. Each Google AdWords customer is given a different cookie. This means that cookies cannot be traced via the websites of AdWords customers. Details obtained through conversion cookies serve the purpose of generating conversion statistics for AdWords customers who have opted for conversion tracking. Such customers are told the total number of users who have clicked on their adverts and who have been redirected to a page carrying a conversion tracking tag. However, they do not receive information that might enable them to identify any users in person.

The legal basis for this processing of data is your consent, Art. 6 (1) (a) GDPR.

Recipients:
Personal data including your IP address is transmitted to Google in the USA every time you visit our website. This personal data is also stored by Google. Google may share personal data collected in this way with third parties under certain circumstances.

Our company does not receive information from Google that might be used to identify the data subject.

Storage period:
Cookies of this kind lose their validity after 30 days and cannot be used for personal identification.

Third-country transfer:
Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Objection to processing:
If you wish to opt out of conversion tracking, you can refuse the setting of such a cookie via a browser setting that generally disables the automatic setting of cookies. Or you can set your browser so that it blocks any cookies coming from the domain “googleleadservices.com”.

However, please remember not to delete opt-out cookies for as long as you wish to be exempted from the recording of the relevant tracking data. If you have deleted all the cookies in your browser, you need to set the relevant opt-out cookie again.

Prescribed or required provision:
The provision of your personal data is not prescribed by law or under contract. You may not be able to use all of the function of the website if you prevent access.

l. Use of Google Remarketing

Purpose and legal basis
This website uses the remarketing function of Google Inc. The company operating the services of Google Remarketing is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”).

This function makes it possible to present interest-related advertisements to website users within the Google advertising network. A cookie is saved to the site user’s browser, enabling Google to identify this user next time they visit websites which are within the Google advertising network. Such websites may present visitors with advertisements that relate to content previously called up by them on websites which also use the Google Remarketing function.

The legal basis for this processing of data is your consent, Art. 6 (1) (a) GDPR.

Recipients:
Personal data including your IP address is transmitted to Google in the USA every time you visit our website. This personal data is also stored by Google. Google may share personal data collected in this way with third parties under certain circumstances.

Our company does not receive information from Google that might be used to identify the data subject.

Preventing processing:
According to information from Google, this procedure does not involve any personal data. If you would prefer not to use the Google remarketing function, you can deactivate it by making the relevant settings at https://support.google.com/adwordspolicy/answer/143465. Alternatively, you can disable the use of cookies for interest-related marketing through the advertising network initiative by following the instructions provided at http://www.networkadvertising.org/managing/opt_out.asp.

Prescribed or required provision:
The provision of your personal data is not prescribed by law or under contract. You may not be able to use all of the function of the website if you prevent access.

m. Using Marketo

Purpose and legal basis
We use Marketo on our website as a tracking or web analysis tool. Web analysis helps us collect information about the behaviour of visitors on our website, e.g. details on their origin and time spent on the site. This information allows us to find the website’s weaknesses and improve its efficiency. This tool allows us to show you content that matches your interests. This also includes, among other things, interest data collected in relation to the newsletter subscription or your purchasing history.

Data is processed pursuant to Art. 6 (1) (a) GDPR on the basis of your consent.

Recipients:
Recipients of the data are restricted to the controller and the processor Marketo, Inc.

Storage period:
In principle, your data will be processed until your consent is withdrawn. Furthermore, we will delete your data if there are clear indications to suggest that the purpose of data processing has been fulfilled or you no longer have an interest in our products and services.

Third-country transfer:
Marketo processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework. We have also concluded standard data protection clauses with Marketo for the use of the tool.

Profiling:
Marketo can be used to evaluate the behaviour of website visitors and analyse their interests. This involves creating a pseudonymous user profile.

Prescribed or required provision:
The provision of your personal data is not prescribed by law or under contract. Your consent is voluntary. You may not be able to use all of the function of the website if you prevent access.

Withdrawal of consent
You may withdraw your consent to the storage of your personal data and to its use by Klüber without any form requirement and at any time. To this end, simply use the contact details specified on the website or in this data protection statement.

3. Data security

We process personal data only insofar as this is permissible in accordance with the provisions of data protection law. In so doing, we employ all the necessary technical and organisational security measures to protect your personal data from unauthorised access and misuse.

To protect the security of your data when transmitting it, we use encryption methods according to the HTTPS standard (e.g. SSL). Our servers are secured using firewalls and virus protection. It goes without saying that we use backup and recovery procedures as well as role and authorisation concepts.

Our employees are obligated to comply with the provisions of the GDPR and Federal Data Protection Act (BDSG).

4. What data protection rights do you have?

Each relevant person has the right to information according to Art. 15 GDPR, the right to rectification according to Art. 16 GDPR, the right to erasure according to Art. 17 GDPR, the right to the restriction of processing according to Art. 18 GDPR, the right to object from Art. 21 GDPR, and the right to data portability from Art. 20 GDPR.

The restrictions under Sections 34 and 35 BDSG apply to the right to information and the right to erasure.

You can revoke consent issued to us previously for the processing of personal data at any time. This also applies to the revocation of declarations of consent that were issued to us before the General Data Protection Regulation came into force, i.e. prior to 25 May 2018. Please note that such revocation only applies to the future. Processing that took place prior to consent being revoked is not affected by such.

Furthermore, relevant persons have a right of appeal to a responsible data protection supervisory authority (Art. 77 GDPR in connection with Section 19 BDSG). A list of regulatory authorities (for the non-public area) with address details is available at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

5. Changes to our data protection regulations

We reserve the right to adjust this data protection statement so that it is always compliant with the latest statutory requirements or in order to make changes to our services in the data protection statement e.g. when introducing new services. Any new visit to our website will then be subject to the new data protection statement.

6. Information on your right to object according to Art. 21 GDPR

Individual right to object
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, which is based on Art. 6 (1) (f) GDPR (data processing on the basis of a balancing of interests); this also applies to profiling based on this provision within the meaning of Art. 4 (4) GDPR.

If you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for its processing, which override your interests, rights and freedoms, or such processing is used for the establishment, exercise or defence of legal claims.

Recipients of an objection
You can submit your objection without any form requirement by writing/typing “Objection” as the subject and specifying your name, address and date of birth. This should then be sent to the address of the controller specified under point 1 above.

Necessary cookies
Name Provider Purpose Expiry Type
BIGipServer# 576-vrt-169.mktoresp.com Used to distribute traffic to the website on several servers in order to optimise response times. Session HTTP Cookie
__lc_cid accounts.livechatinc.com Necessary for the functionality of the website's chat-box function. 3 years HTTP Cookie
__lc_cst accounts.livechatinc.com Necessary for the functionality of the website's chat-box function. 3 years HTTP Cookie
__cf_bm app-lon06.marketo.com This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day HTTP Cookie
BIGipServer# app-lon06.marketo.com Used to distribute traffic to the website on several servers in order to optimise response times. Session HTTP Cookie
__cf_bm go.klueber.com This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day HTTP Cookie
__cfduid go.klueber.com Used by the content network, Cloudflare, to identify trusted web traffic. 29 days HTTP Cookie
BIGipServer# go.klueber.com Used to distribute traffic to the website on several servers in order to optimise response times. Session HTTP Cookie
cf_use_ob go.klueber.com Used to detect if the website is inaccessible, in case of maintenance of content updates - The cookie allows the website to present the visitor with a notice on the issue in question. 1 day HTTP Cookie
rc::a google.com This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent HTML Local Storage
rc::c google.com Used in context with video-advertisement. The cookie limits the number of times a visitor is shown the same advertisement-content. The cookie is also used to ensure relevance of the video-advertisement to the specific visitor. Session HTML Local Storage
sid imedia.cz Preserves users states across page requests. 29 days HTTP Cookie
_ym_visorc_36884915 klueber.com This cookie is used for measuring and analysing traffic on the website. The cookie use Yandex Métrica script which belongs to the company Yandex. 1 day HTTP Cookie
CookieConsent klueber.com Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
PHPSESSID klueber.com Preserves user session state across page requests. Session HTTP Cookie
JSESSIONID linkedin.com Preserves users states across page requests. Session HTTP Cookie
JSESSIONID nr-data.net Preserves users states across page requests. Session HTTP Cookie
PHPSESSID old-2018.klueber.com Preserves user session state across page requests. Session HTTP Cookie
8711001:state secure.livechatinc.com Necessary for the functionality of the website's chat-box function. Persistent HTML Local Storage
JSESSIONID vxml4.plavxml.com Preserves users states across page requests. Session HTTP Cookie
Preference cookies
Name Provider Purpose Expiry Type
__lc2_cid accounts.livechatinc.com Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. 3 years HTTP Cookie
__lc2_cst accounts.livechatinc.com Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. 3 years HTTP Cookie
__oauth_redirect_detector accounts.livechatinc.com Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. 1 day HTTP Cookie
lang ads.linkedin.com Remembers the user's selected language version of a website Session HTTP Cookie
CASID api.livechatinc.com Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality. Session HTTP Cookie
HMACCOUNT hm.baidu.com Used to send data to Baidu about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. 6352 days HTTP Cookie
_ym_metrika_enabled_36884915 klueber.com This cookie is used for measuring and analysing traffic on the website. The cookie use Yandex Métrica script which belongs to the company Yandex 1 day HTTP Cookie
country-detection klueber.com Stores information about the country of origin using the IP address as HTML to improve the loading speed of the page. Session HTML Local Storage
delaconphonenums klueber.com Uniquely identifies the client’s session and tracks conversion when the displayed phone number is dialed. Session HTTP Cookie
delaconsessid klueber.com Uniquely identifies the client’s session and tracks conversion when the displayed phone number is dialed. Session HTTP Cookie
login-state klueber.com Stores the state whether you are logged in to the page as HTML to improve the loading speed of the page. Session HTML Local Storage
marine klueber.com Used for 3D info animation Session HTTP Cookie
metrika_enabled klueber.com Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 1 day HTTP Cookie
mining klueber.com Used for 3D info animation Session HTTP Cookie
train klueber.com Used for 3D info animation Session HTTP Cookie
windmill klueber.com Used for 3D info animation Session HTTP Cookie
lang linkedin.com Set by LinkedIn when a web page contains an embedded "Follow us" panel. Session HTTP Cookie
__livechat livechatinc.com Used to hide the user's personal customisation of LiveChat. 3 years HTTP Cookie
Statistic cookies
Name Provider Purpose Expiry Type
_ga cdn.flipsnack.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat cdn.flipsnack.com Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid cdn.flipsnack.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
loglevel fast.wistia.net Collects data on visitor interaction with the website's video-content - This data is used to make the website's video-content more relevant towards the visitor. Persistent HTML Local Storage
wistia fast.wistia.net Used by the website to track the visitor's use of video-content - The cookie roots from Wistia, which provides video-software to websites. Persistent HTML Local Storage
_ga klueber.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat klueber.com Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid klueber.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
_ym_d klueber.com Contains the date of the visitor's first visit to the website. 1 year HTTP Cookie
_ym_isad klueber.com This cookie is used to determine if the visitor has any adblocker software in their browser – this information can be used to make website content inaccessible to visitors if the website is financed with third-party advertisement. 1 day HTTP Cookie
_ym_retryReqs klueber.com Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator. Persistent HTML Local Storage
_ym_uid klueber.com This cookie is used to collect non-personal information on the visitor's website behavior and non-personal visitor statistics. 1 year HTTP Cookie
adexpres_current_session klueber.com Sets cookie to target advertising and marketing based on browsing habits to make advertising relevant to the user. 1 day HTTP Cookie
pll_language klueber.com This cookie is used to determine the preferred language of the visitor and sets the language accordingly on the website, if possible. 1 year HTTP Cookie
_ga linkedin.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat linkedin.com Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid linkedin.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
lissc linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 year HTTP Cookie
UID scorecardresearch.com Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. 2 years HTTP Cookie
UIDR scorecardresearch.com Collects information of the user and his/her movement, such as timestamp for visits, most recently loaded pages and IP address. The data is used by the marketing research network, Scorecard Research, to analyse traffic patterns and carry out surveys to help their clients better understand the customer's preferences. 2 years HTTP Cookie
_livechat_has_visited secure.livechatinc.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent HTML Local Storage
Marketing cookies
Name Provider Purpose Expiry Type
C adform.net Used to check if the user's browser supports cookies. 30 days HTTP Cookie
uid adform.net Registers a unique user ID that recognises the user's browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user's movements and various ad providers' bids for displaying user ads. 2 months HTTP Cookie
IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie
test_cookie doubleclick.net Used to check if the user's browser supports cookies. 1 day HTTP Cookie
undefined fast.wistia.net Used by the website to track the visitor's use of video-content - The cookie roots from Wistia, which provides video-software to websites. Persistent HTML Local Storage
wistia-video-progress-# fast.wistia.net Used by the website to track the visitor's use of video-content - The cookie roots from Wistia, which provides video-software to websites. Persistent HTML Local Storage
HMACCOUNT_BFESS hm.baidu.com Used to send data to Baidu about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. 6352 days HTTP Cookie
__dalvt klueber.com Cookie set by the Delacon call tracking platform to obtain statistics about the use of our Site for performance Session HTTP Cookie
__dasct klueber.com Cookie set by the Delacon call tracking platform to obtain statistics about the use of our Site for performance Session HTTP Cookie
_gcl_au klueber.com Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie
_mkto_trk klueber.com Contains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. 2 years HTTP Cookie
_ym_metrika_enabled klueber.com This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. 1 day HTTP Cookie
_ym_uid klueber.com This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. Persistent HTML Local Storage
_ym36884915_lastHit klueber.com This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. Persistent HTML Local Storage
_ym36884915_lsid klueber.com This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. Persistent HTML Local Storage
_ym36884915_reqNum klueber.com This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. Persistent HTML Local Storage
Hm_ck_# klueber.com Is used to transmit Baidu data on user behaviour and the devices used Session HTTP Cookie
Hm_lpvt_# klueber.com Is used to transmit Baidu data on user behaviour and the devices used Session HTTP Cookie
Hm_lpvt_# klueber.com Is used to transmit Baidu data on user behaviour and the devices used Session HTML Local Storage
Hm_lvt_# klueber.com Is used to transmit Baidu data on user behaviour and the devices used Persistent HTML Local Storage
Hm_lvt_# klueber.com Is used to transmit Baidu data on user behaviour and the devices used 1 year HTTP Cookie
bcookie linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
bscookie linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years HTTP Cookie
LIcookiePolicyDisplays linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. Persistent HTML Local Storage
lidc linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. 1 day HTTP Cookie
UserMatchHistory linkedin.com Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 29 days HTTP Cookie
@@lc_auth_token:8711001 secure.livechatinc.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent HTML Local Storage
side_storage_8711001 secure.livechatinc.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. Persistent HTML Local Storage
i yandex.ru This cookie is used for measuring and analysing traffic on the website. The cookie use Yandex Métrica script which belongs to the company Yandex 10 years HTTP Cookie
yabs-sid yandex.ru Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. Session HTTP Cookie
yandexuid yandex.ru Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. 1 year HTTP Cookie
ymex yandex.ru This cookie is used for measuring and analysing traffic on the website. The cookie use Yandex Métrica script which belongs to the company Yandex. 1 year HTTP Cookie
yuidss yandex.ru Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimize the relevance of advertisement. 1 year HTTP Cookie
GPS youtube.com Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. 1 day HTTP Cookie
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
yt-remote-cast-installed youtube.com Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-connected-devices youtube.com Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-device-id youtube.com Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-fast-check-period youtube.com Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-app youtube.com Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-name youtube.com Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage

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