Why not? What concrete does that mean?
Kamprath: Even if switching to one of our gear oils extends its oil change intervals by a factor of two, sometimes this cannot be implemented in a timely manner - for example, if this would mean a disproportionately high personnel and organisational effort. Even more important to us than a quick solution is a solution with long-term viability - and that the customer values us as a trustworthy expert for all his / her tribological questions. Then, in the long term, we can also unlock benefits for them that they may not have considered before.
Which ones, for example?
Let's stay with train doors and the challenge of low maintenance costs: Klüber Lubrication has developed a new special lubricant spray for door seals that can be applied much faster and with a lower lubricant film thickness while maintaining the same performance as the previous product. As a result, our customers save a considerable amount of working time and require less lubricant. Our extensive testing facilities open up further benefits for them. Our tribology department runs model tests that allow us to get very close to a final lubricant solution for a specific application. In this way, the number of costly real tests can be significantly reduced.